Privacy has an impact on everyone: A vast number of personal and sensitive data, such as medical records, personal records, and computerised information, is stored and used daily by Potiere Mole Removal Clinic (the organisation). This information is utilised by a wide range of people in their jobs.
Every effort will be made to guarantee that personal information that we are responsible for, whether it is computerised or paper-based, is protected against unauthorised access or disclosure, in accordance with all applicable laws and regulations.
It has been decided that the Managing Director will be in charge of protecting patient privacy and data security, while a Senior Information Risk Owner has been selected to oversee all information assets and risks related with them.
To comply with GDPR 2018 regulations, an organisation must process:
A person’s personal information
According to Section 6(1)(f) of the GDPR, “Processing is required for the controller or a third party, unless where such interests are outweighed by the interests or basic rights and freedoms of the data subject, in particular when the data subject is a minor.”
According to Article 6(1)(a), the “data subject has provided consent to the processing of his or her personal data for a particular purpose or purposes.”
Privileged personal information
It is required for “preventative or occupational medicine, medical diagnosis, health or social care and treatment, or the management of healthcare systems and services” under 9(2)(h) (Health Records)
Health and social care providers who treat you are required by law to retain records of your medical history and any treatment or care that you receive. In order to get the best possible treatment, these documents are essential. There are a variety of ways in which these documents might be stored, either on paper or in an electronic format.
Your personal information must be correct and up-to-date at all times. When you visit us, please double-check your personal information and notify us of any changes to your contact information or primary care practise as soon as possible. This reduces the chance that you may miss out on critical communications.
With the Organization’s permission, patients can be contacted by mail, phone, text message, or email, depending on their preferred method of communication. By submitting their contact information, patients agree to the Organization’s use of those channels to communicate with them about their healthcare (email address).
There are a variety of purposes for which your medical data are utilised to make sure that you get the treatment you need, including:
Non-customers’ names and addresses, as well as email addresses, are kept on file by the organisation because we believe they could be interested in our goods and services.
In some cases, if we have your permission, we will notify you through email or mail about items or services that we feel may be of interest. To promote our business, if we don’t already have your permission, we will mail you information about our products and services. You can unsubscribe at any moment by clicking on a link in the email.
Patients’ most current and accurate health and social care information is available through the Care Record, a shared system used by all health and social care providers in the organisation.
It is our promise to utilise your medical records in a manner that respects your privacy and promote health and wellness. Copies of the entire document are available at:
The NHS can utilise this Records Management Code of Practice for Health and Social Care 2016 as a guidance when it comes to keeping records. Organizations working for or under contract with the NHS in England should take note of this. Public health functions in local authorities and adult social care are also included in this category.
The Code is based on current legal requirements and best practises in the industry. The Mid Staffordshire NHS Foundation Trust Public Inquiry1’s recommendations on records management and openness will be made easier to execute by this guide.
In compliance with the NHS Records Retention Schedule, which specifies how long each type of NHS record should be kept, all patient records are deleted.
As soon as the retention period has expired and the Organization has reached the judgement that the documents are no longer needed, all records are destroyed confidentially in accordance with applicable laws.
Others who are actively involved in your care, as well as those who may have a role in your care, may have access to certain of your personal information.
Our Organization and the NHS have a legal obligation to keep your personal information private. Anybody who obtains our sensitive data has the same legal obligation.
With the purpose of providing direct care
In addition to the NHS, you may be getting treatment from other sources, such as Social Care Services. If they have a real need for it or we have your agreement, we may need to share certain information about you with them. Because of this, we may share your personal data, subject to a written agreement, with the following organisations:
Your personal information will only be shared if there are extraordinary circumstances, such as when someone’s health or safety is in jeopardy or if the law forces us to do so.
The use of your personal information for these reasons is strictly regulated in the United States. These determine whether or not your personal information must be de-identified before it may be shared with others. The NHS England and NHS Digital websites include further information about these extra uses, which are also known as secondary purposes.
It is a legal need for everyone in the health and social care sector to maintain the confidentiality of any information they get about you, and the same is true for anybody who obtains that information from us.
It’s possible that we’ll have to disclose some of your medical information with others who are involved in your treatment. Your healthcare professional may need the help of other healthcare experts (who are not affiliated with the Organization) in order to arrange your treatment, for example. We do this to ensure that you and your caregivers receive the best possible care and assistance, or where the welfare of others is at stake. In the event that we need to share information with you in this manner, we will only do so with your consent.
We may have to share information with other agencies in other situations. We don’t have to ask for your permission in these exceptional cases.
Examples of this may be found in the following:
Recording of telephone conversations
For the following reasons, calls to the Organization are frequently recorded:
Sixth Principle of Data Protection Act:
Compensation for harm caused by a violation of the GDPR’s Act (GDPR)
As a patient, you have the right to control how and who has access to your medical data and other personal information. If you don’t want us to share your information, we’ll make a note of it in your file so that everyone engaged in your care, including doctors and nurses, is aware of your preference. The treatment or care you get may be more difficult or impossible if you do not allow us to share your medical information with other health and social care experts.
If you have any questions or concerns, don’t hesitate to bring them up with the doctor who’s treating you. A disclosure choice can be revoked at any moment if you change your mind.
Refusal to provide permission will have its repercussions described in full to the patient at the time. These might include delays in getting treatment.
In cases where the legal foundation for disclosing sensitive personal information rests on the patient’s explicit or implicit agreement, the patient has the right to deny or withdraw their consent at any time.
Because of this, patients who do not want their medical information shared can file a complaint with the NHS Trust, and the Trust must honour such complaint if it is based on HRA CAG authorization under Section 251 of the NHS Act 2006.
The patient cannot decline or withdraw their agreement to the publication of information where the legal foundation rests on a legislative obligation or power.
The Organization may ask you to confirm that the organisation has your correct phone number and mobile phone number when you come in for an appointment or treatment. This may be used to notify you of upcoming appointments through SMS text message or automated phone call.
We use CCTV cameras on and around our properties to ensure the safety and security of our employees and customers.
You have the right to request a copy of any surveillance information that has been recorded of you. In order to access your data, please send a letter to the address shown below, along with the information requested in the section under “How you may access your records.” The information you supply must be enough to identify you and help us locate the photographs on our databases.
When permitted by the General Data Protection Regulation (GDPR) 2018, we may withhold information and only preserve surveillance data for a reasonable amount of time or as long as is needed by law. CCTV footage may be required for legal reasons in high-profile investigations, severe or criminal situations. GDPR regulations must be adhered to when this is done by the recipient organisation.
In accordance with the GDPR, you now have the right to see what personal data we have on file about you. To make a request, please write to our SIRO. Once your application has been received, the Organization will send you a copy of your personal information within one month.
128 Baldock Street, NIDDRIE, EH16 3GX Potiere Mole Removal Clinic
Graham Miller, Managing Director Data Protection Officer Contact – firstname.lastname@example.org is the Data Controller who is responsible for protecting your personal information.
Patient concerns regarding any part of care or treatment at this Organization should be sent to — if they are concerned about how their records have been maintained.
Director of Operations, Graham Miller
Complaints concerning our handling of your personal information can be made to the Information Commissioner’s Office.
Companies must notify the Information Commissioner about the objectives for which they process personal information under the GDPR 2018. The Information Commissioner’s Office can be contacted at: 69 Harehills Lane, RUDFORD, GL2 9AP, or by phone at: 078 7658 8605.
Potiere Mole Removal Clinic is required by the Freedom of Information Act of 2000 to make certain records available to anybody upon request, with some exceptions. Please get in touch with us if you need anything from us.